Terms for rental companies

These terms apply when a rental company claims its page on SupercarMenu, signs in or sends us rates. Claiming, signing in and sending rates are free.

Who we are

SupercarMenu is run by MB SupercarMenu. Postal address: Vilniaus g. 16, Vilnius, Lithuania. Email: hello@supercarmenu.com. See the legal notice.

We compare daily prices for self drive luxury car rental in Dubai and link renters to each company’s own website. We do not rent cars, take reservations or payments, or hold renters’ money. We are not part of your contract with any renter.

When these terms apply

“You” means the rental company and the person who acts for it on SupercarMenu. You accept these terms when you start a claim, sign in, or email us rates or rental terms. Our terms of use also apply. Where the two differ, these terms prevail.

Only a person who works for the company and may act for it can claim its page or sign in. By claiming, you confirm this. A claim has four steps:

You prove that you control the company’s website: your work email is on the website’s exact domain, or you place a code we give you on the website. Free email addresses, such as Gmail or Outlook, are refused.
You confirm your email address with the link we send. It works for 24 hours.
We check the company’s trade licence by hand: the authority that issued it, such as the Dubai Department of Economy and Tourism (DET), the Roads and Transport Authority (RTA) or a free zone authority, and the licence number. We also check that you may act for the company. We may ask you by email for the licence number, a copy of the licence or other proof.
We approve or refuse the claim and tell you by email. We do this within 5 working days after steps 1 and 2, or within that time we tell you what else we need.

We keep the licence authority and number in our records and do not publish them. If you email us a copy of a document, we delete it within 30 days after our decision.

After approval, the person who claimed signs in with a link we email. The link works once and for 15 minutes. One email address works for one company, and today each company has one person who signs in. To change that person, email us, and we check the new person in the same way. Keep sign in links to yourself. You are responsible for what is done while you are signed in.

We may refuse a claim or close a sign in when we cannot confirm authority, or when the company tells us that the person no longer acts for it.

Accurate rates

A rate you send must be a real price that a renter who follows our link can get from you, for that car and the conditions you state.
Send rates only for cars you really have for rent. If a car in your list is wrong or missing, email us.
Send the actual daily price, not a “from” price. We leave “from” prices out of the comparison.
When a price or condition changes, update it within 24 hours. Mark a car as not available when it is not. If you see a wrong rate, correct it at once or email us.

Your rates show for 30 days after you save or confirm them, or until your own website shows a new price for that car. At least one day before your most recently saved rates stop showing, we email you a reminder. One button confirms all your rates as unchanged, and they show for another 30 days. When your rates stop showing, we show the price we read on your website in the last 3 days, if there is one, or only a link to your website.

Price format

Prices are in whole UAE dirhams (AED). Every car you mark as available needs a daily price. Weekly and monthly prices are optional.
Tell us whether each price includes 5% VAT. UAE rules require prices shown to consumers to include VAT, so we show your prices with VAT. If your price does not include it, we add 5% and say so next to the price.
Include in your daily price every charge that every renter must pay, unless it has its own field.
With each car, send the deposit, the km included each day, the price for each extra km, the insurance excess and the minimum number of rental days.
In your rental terms, send the deposit refund time, the delivery fee, any card payment fee and any fee to rent without a deposit.
Show other charges, such as Salik road tolls, and your minimum driver age and licence rules clearly on your own website.
A daily price above Dh 50,000 with VAT is shown as “Price on request”.

What we do with your rates

We show them on car pages and on your company page, marked as sent by your company, with the date. They usually go live within about an hour.
We order all offers as explained in How we compare prices: highest Best Deal Rating first, cars that are not available last. Claiming a page or signing in does not move you up. Your place depends only on your prices, your company’s rating and the rules on that page.
A person checks a rate before it goes live when its daily price is under 40% or over 2.5 times the prices for that car in the last 30 days, or when it is above Dh 50,000 for the first time. Our checks for unusual prices apply to your rates too.
If a company’s prices often do not add up on its own pages, we may list all its prices apart from the comparison, with a note, until we have checked them.
We may hold back or hide a rate that looks wrong, show the price from your website instead, and ask you questions. If we refuse a rate, nothing changes on the site.
We keep a record of every change, with who made it and when, for 2 years. We send you a copy of your company’s record when you ask.
We do not promise any place, number of visits or number of renters.

What we show without a claim

We can list your company without a claim, using public information:

the cars and prices published on your website, read once a day by our crawler, SupercarMenuBot. It follows your robots.txt file, and we do not read a website whose terms forbid it;
a short description of your company written from your website, with the sources linked;
a neutral summary of what renters say about your company on public pages, such as Trustpilot, TripAdvisor and business directories, with the sources linked, and a link to a Google Maps search for your company. A summary reports what those pages say. It is not our own judgement and never accuses a company of a crime.

To stop the crawler, block SupercarMenuBot in your robots.txt file, or email us and we stop it within 2 working days. Prices we read stop showing at the latest 3 days after our last reading, unless you send rates yourself. We may still list your company name, a link to your website and other public facts.

If anything about your company is wrong, sign in through For rental companies to correct your rates, or email us with the page link and the correct information. We reply within 5 working days and correct a confirmed error within 2 working days. For a summary of what renters say, we check its sources and correct or remove anything they do not support. See corrections and removal requests.

Licence to publish

You keep all rights in what you send us. You give us a free, worldwide licence, which is not exclusive, to show, compare, convert, translate and store your rates, rental terms and replies on SupercarMenu, and to keep them in our records after they stop showing. You confirm that you have the right to send them. We use your company name and website address to identify your offers. This does not mean that either of us endorses the other.

Photos and number plates

We do not show photos from your website, and today you cannot send us photos or a logo. Car pictures on SupercarMenu are computer generated and show the model, not your car. If we later accept photos or logos, you must own them or have the right to use them, number plates must be hidden, and every person shown must have agreed.

To check that a listing shows the right car, we may compare photos published on rental websites, for example to find the same car offered by two companies. The results stay inside SupercarMenu, and we never publish number plates.

Your legal duties in the UAE

You run your rental business under UAE law and you alone are responsible for it. In particular, you:

hold a valid trade licence for car rental and every permit your business needs;
register for VAT where the law requires it;
follow UAE rules on consumer protection, prices, insurance and traffic;
give renters the price and conditions you sent us;
handle your contracts, payments, deposits and disputes with renters yourself.

We may hide your rates or close your sign in if we learn that you do not meet these duties.

Reviews

Reviews are not open yet. When they open, our review policy applies, and:

you must not write, buy or arrange reviews of your own company or of any other company, or offer money, discounts or gifts for a review;
if you invite customers to write a review, invite all of them, not only the happy ones;
you may post one public reply to each review of your company. A person checks it before it goes live. It follows the same rules as reviews and must not show the renter’s personal details;
you may report a review that breaks the rules, in good faith only. A report does not hide a review by itself;
we email you when a review of your company is published. We never give you the reviewer’s email address.

No payment of any kind removes, hides, changes or reorders a review.

No paying for position

Today nobody pays us anything. Listing, claiming a page, signing in and sending rates are free.

We may offer paid features later, such as a highlighted look, Google ratings on the company page, or a direct WhatsApp button. The mark that shows a price was sent by the company itself is free and never sold. If we do:

every paid feature is labelled on the page, so renters can see it;
we describe it on this page and in How we compare prices at least 30 days before it starts;
you pay only under a separate written agreement that you accept;
no payment ever changes the order of prices for a car, the order of cars, a price we show or a review;
if a paid feature places companies higher in the list of rental companies, that place is labelled as paid on the list itself.

Ending

You can stop at any time. If you stop sending rates, they stop showing 30 days after you last saved or confirmed them. To close your sign in, email us, and we close it within 5 working days. When your rates stop showing, your page shows only the public information described above.

We may hold back or hide rates, close a sign in or remove a company page when these terms are broken, when rates are wrong or misleading, or when we cannot confirm authority. We may also stop SupercarMenu or any part of it. Before we close your sign in for good on our own decision, we tell you by email at least 30 days ahead. We act sooner when the law requires it, when the breach is serious or repeated, or when the company tells us that you no longer act for it.

When we hold back, hide or refuse your rates or replies, close your sign in or remove your page, we tell you the reason by email. You can reply to ask us to look again, and you keep your right to go to court.

Liability

You are responsible for the rates and information you send and for your dealings with renters.
If a renter, another company or an authority makes a claim against us because of rates or information you sent, or because you broke the law or these terms, you cover our reasonable costs and losses from that claim.
SupercarMenu is free and provided as it is. We do not promise that it is always available or free of errors.
We are not liable for lost profit, lost rentals or indirect loss. Our total liability to you is limited to EUR 100.
Nothing in these terms limits liability for intent or gross negligence, or any other liability that the law does not allow us to limit.

Your data

We handle the personal data of people who claim a page or sign in, such as name, role, work email and the changes they make, as our privacy notice explains. Information about your business can be personal data when one person runs it, and the privacy notice covers that too. Do not send us personal data about renters.

Changes to these terms

We may change these terms. We email every company with a sign in at least 15 days before a change takes effect, unless the law requires a faster change. If you keep using SupercarMenu after that, the new terms apply. If you do not agree, you can end as described above. You agree that we may transfer these terms to a company that takes over SupercarMenu, such as a company we set up to run it. We will tell you by email.

Law and language

These terms are governed by the law of Lithuania. The courts of Vilnius, Lithuania, decide any dispute, unless the law requires otherwise. We work in English. If we translate these terms, the English text prevails.